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SHIPPING & RETURNS POLICY

SHIPPING DESTINATIONS:
We can only ship to destinations within the United States. We cannot ship outside this area. Orders shipped within the 48 US States may be shipped via UPS Ground, or US Post Office at our discretion. Orders shipped to Alaska and Hawaii are usually sent via
the US Postal Service

Note: Due to size or weight issues some items may not be available for shipment outside the lower 48 States, or may require additional shipping charges. This may or may not be noted on the individual item pages. If you have any questions regarding this please send us an email prior to purchase at Store@LicensedElectrician.com

SHIPPING INFORMATION:
Shipping may originate from different locations throughout the country, therefore some items may arrive in separate shipments. Allow 5-8 business days for delivery. Shipments to AK and HI may take several days longer.

SHIPPING RATES:
Shipping rates are based on the value of your order as follows: (excluding sales tax if applicable)
 

U.S. - 48 States
From To Shipping Rate
$ 0 $ 49.99 $ 7.99
$ 50.00 $ 300.00 $ 11.99
 over $ 300.00 Shipping Included
 
U.S. - AK + HI    (see Note Above)
From To Shipping Rate
$ 0 $ 49.99 $ 9.95
$ 50.00 $ 200.00 $ 16.95
 over $ 200.00 $ 19.95
 

NY STATE SALES TAX:
We are required to collect 8.625% NY State Sales Tax on all orders shipped to destinations within New York State.

 

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PAYMENT INFORMATION:
We accept most popular Credit Cards as well as PayPal through an Encrypted Secure Server.
We accept Visa, Mastercard, Discover and American Express on Mail-in or Fax-in Orders, and checks or money orders by Mail however your shipment will not be shipped until funds clear our bank. This will delay your order by approximately 5 business days. All prices are quoted in US$ Dollars. Payments must be made in US$ Dollars.

RETURNS POLICY:
Generally, Books may be returned for credit within 10 days of receipt. Items accepted for return may be subject to a restocking fee to cover shipping and processing fees that can vary from 5% to 20% depending on the particular item and circumstances. If you have questions about restocking fees before purchasing, please email us at Store@LicensedElectrician.com. Returned items must be in new and re-salable condition. Damaged items cannot be accepted for refund.

No refunds will be made for software, CDs, DVDs, MP3s, or video/cassette products unless such terms have been previously agreed to by us in writing. Defective software, CDs, DVDs, MP3s or video/cassette items may be exchanged only for the same titles and editions as the defective item. Please contact us for return instructions by sending an E-Mail to Store@LicensedElectrician.com Please include a copy of your packing slip with any returned items.

PRIVACY POLICY:
Any and all information collected on our web site is kept confidential and is used solely for internal purposes and is never sold to any third parties.

BILLING INQUIRIES:
For questions regarding billing inquiries or charges to your credit card please contact:

Addiss Electric Supply / LicensedElectrician.com

Phone/Fax: 631-981-4666
EMail: Store@LicensedElectrician.com

 

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