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Business Letters for the Construction Industry
Book w/ CD-ROM

Business Letters for the Construction Industry


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Business Letters for the Construction Industry

A Guide to Construction Communication

By: Andrew Atkinson

No more struggling to find the right words

This book presents a practical and invaluable arsenal of professionally-written model letters tailored specifically to the construction industry. Use this book to make your business stand out from the crowd and get your message across more effectively than ever before!

Here you find over 100 professionally written model letters for virtually every difficult situation. Nothing puts your business in the best possible light better than a well-written letter -- especially when you can use that letter to help a bad situation become better. You'll use these letters over and over again to resolve disputes, win new clients, clarify proposals, coordinate with architects, subcontractors and owners, and insurers, schedule meetings and inspections, respond to complaints and situations that may be difficult to deal with.

Here you find letters responding to threats of legal action, letters of commendation to workers, letters of apology for defective or delayed work, letters for justification of change orders and price increases, letters explaining your insurance liability, letters explaining drug testing, injury at work, overtime, equipment use, job performance, and more.

Practically every difficult letter you'll ever have to write is in this book, already written, and available on MS-Word on the CD-ROM enclosed. Just load the letter you need, change a few phrases, print out, or e-mail and you are free to spend your time on more productive endeavors.

The organized format lets you pinpoint exactly what you need through realistic scenarios that explain when to use each letter. A company letterhead field makes it easy to customize the look of your letters, and a simple generic model gives you a clear, professional letter every time.

This Book also features:

  • Record-keeping tips.
  • Standard communication protocol.
  • Standard industry form references.
  • Easy-to-use CD-ROM containing all letters in Microsoft Word.
  • Format-ready with E-Z Search "Quick finder" index.
  • Clear definitions of common industry terms.
  • Appendix of industry organizations


Foreword, 4
Introduction, 5
Chapter 1 - Letters to Clients, 13
Chapter 2 - Letters to Field Professionals, 151
Chapter 3 - Industry Support Letters, 275
Chapter 4 - Letters to Personnel, 301
Appendix - Industry Organizations, 361

376 pages
8-1/2 x 11 in.


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